Emails are not arriving

1. 1Search your mail for the sender address rather than scrolling - filters move mail into folders you never open.
2. 2Check spam and any Promotions tab, and mark the message as not spam if you find it there.
3. 3Confirm the address on your account is the one you are reading.
4. 4Check whether the address was unsubscribed at some point; a suppressed address stops even document mail.

If none of that explains it, write to help@xenosign.com from a different address and include the one that is not receiving. We can see the delivery result for every message we sent it.